I found the company extremely professional in every way . Nothing has been a problem. Excellent service .

I've been involved with a few estate agents,and these are by far the best,Matthew dealt with my purchase and went above and beyond to help and seal the deal....Will definitely use them again...100% positive. Always on the end of the phone when needed couldn't have asked for a better service. BRILLIANT

Fantastic service from a fantastic team highly recommended 5 star

Shaun and his team are friendly, professional and reliable. Shaun's honest communication, advice and market knowledge were very much appreciated every step of the way. When things are not going so well (sometimes inevitable), there is no sugar-coating, he's super realistic which is what is needed. He's a pleasure to deal with and I highly recommend McArthur Estate Agency.

Recently completed a purchase with McArthur and the service was top notch from start to end. Polite, efficient, timely and professional....what more can you ask? Will definitely use in the future for sale or purchase.

The customer service and standard has been 10/10. Shaun has been an amazing agent. The enthusiasm for selling houses and supportive sprit for clients has been the selling point. As a first time buyer McArthur has made my experience very good. Thank you 🙂

In 2022, it would be amazing year for me and my wife that we moving to UK from HongKong Many thanks for Shaun and Matthew for supporting me in the whole process of Home Purchase. it is not only the home for stay , but also it can give me a chance for creating new pages of my life. super thanks for THEM!

I used McArthur Estate Agents to sell both my house and my partners house when we relocated to Newcastle. Both Shaun & Matthew were absolutely amazing from start to finish and went above and beyond to ensure everything went smoothly with minimal impact and distraction. They were always available to provide information and advice as well as ensuring we were comfortable throughout. Nothing was too much trouble for them both and they provided not only a throughly professional service but also a personal one that I believe is unrivalled anywhere else. I throughly recommend Shaun and his team if you are thinking of selling your house, you will not be disappointed and will be getting the most friendly, helpful and professional service. I would happily give them more than 5 stars if I could. Thank you both for everything and for making the selling process so much easier and comfortable.

First rate service! Shaun was 1 of 3 Estate Agents contacted ahead of putting my property up for sale. His was the middle of the 3 valuations. He was very enthusiastic, spoke with great knowledge explaining how the customer is his priority. He had a clear logical strategy which he explained thoroughly. He saw beyond the bricks and mortar in front of him, focussing on what he saw as great potential. Following our discussion I felt as if I wanted to buy my own property so enthused was I on his attitude, strategy and selling points for the property!! Would the strategy work? Wow!! it most certainly did, provoking much interest numerous viewings resulting in a sale well in excess of the guide price within a week. Both Shaun and Matthew were excellent, both during the viewing period and post sale ahead of completion. They kept me fully informed, completely looked after me in terms of the sale removing the strain from me, also recommending an excellent solicitor to deal with the conveyancing. I felt that I mattered and wasn't just another piece of business, yes the customer certainly does appear important to them. Excellent, I would without hesitation use them again and unhesitatingly recommend.

First class service from start to finish. Presented the house on the web really well then got prospective buyers through the door promptly. Used no nonsense solicitors who also kept us up to date ( don’t underestimate that either) and then Shaun and Matthew kept us totally up to speed with all developments. Don’t bother going to anyone else